IT Account Manager

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• IT/Connectivity, Cyber security

• Location: London or Manchester 

• Department: Sales

• Contract type: Permanent

• Hours: 37.5

• Salary: £40k - £60k dependent on experience + uncapped OTE 

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As an IT Account Manager, no one day will be the same, but some of your key responsibilities will be:

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• Solutions sold to a growing account of 2.5k are not limited to IT/Connectivity, Cyber security, 

• Proactively identifying and pursuing new business opportunities with the client base.

• Building and maintaining strong, long-term client relationships to drive customer retention and revenue growth.

• Understanding client needs to recommend solutions that align with their business goals.

• Managing the full sales cycle, from prospecting and presenting to negotiating and closing deals.

• Collaborating with marketing and service delivery teams to ensure seamless delivery of services.

• Staying updated on industry trends and competitor offerings to maintain a competitive edge.

• Accurately tracking and reporting on sales activities and pipeline progress.

• To succeed in this role, you must have at least 5 years experience of sales or account management within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. A solid understanding of contracts, recurring revenue models, and delivering value through tailored IT solutions is crucial. We are looking for someone who thrives in a smaller business environment, where resourcefulness and independence are key.

• Candidates should have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role.

 

Salary And Benefits

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The salary for this role is dependent on your previous experience but ranges from £40,000 to £60,000 per year, with uncapped commission. This is a hybrid role with flexibility to work from our offices and remotely; however you will be expected to travel to customer sites on scheduled meetings.

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A Few Of The Benefits We Offer

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• 25 days holiday, plus UK Bank Holidays.

• An additional day off to celebrate your birthday.

• Life insurance.

• Income Protection cover.

• Employee Assistance Programme (EAP)

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If this sounds like the role that you have been waiting for, then please get in touch at the earliest opportunity.